Refund policy

Frugal Gastronomy apparel is printed on demand, individually for each order. That keeps our prices low and means nothing is wasted on unsold stock. It also means returns work a little differently here than at a normal retail store.

Damaged, misprinted, wrong or missing orders. If your order arrives damaged, misprinted, or is not what you ordered, email info.frugalgastronomy@gmail.com within 30 days of delivery with your order number and a photograph of the item and its packaging. We will reprint and ship a replacement free of charge, or refund the order in full, whichever you prefer. You do not need to send the item back. If tracking shows your order was never delivered, contact us within 30 days of the expected delivery date and we will replace it.

Change of mind and sizing. Because every item is made to order, we cannot accept returns or exchanges for a change of mind or for the wrong size ordered. Please check the size guide on the product page before you order, and email us if you are unsure which size to choose.

Incorrect addresses. If an order comes back to us because the delivery address was incomplete or incorrect, we will contact you to arrange reshipment. The cost of reshipping is payable by the customer.

Refunds. Approved refunds are issued to the original payment method within 5 to 10 business days. Your bank may take a few days longer to show it.

Questions. Email info.frugalgastronomy@gmail.com or call 609-425-1350. Frugal Gastronomy LLC, Maple Glen, Pennsylvania, United States. We answer email within one to two business days.